Sa Agreement Microsoft
We are adjusting support eligibility criteria and changing support assignments starting in February 2022 to replace incident-based support with on-demand support and credits for unified support. Software Assurance customers will no longer receive a limited number of support incidents based on expenses, contract type, and product(s), but will receive on-demand support with Software Assurance expenses of $250,000 or more per year. Software Assurance Support provides support in business hours with a 24-hour response time target. With License Mobility through Software Assurance, you can deploy specific server application licenses that you purchased as part of your volume licensing agreement to the data center of an authorized mobility partner. Microsoft Volume Licensing is a cost-effective, flexible, and manageable way to purchase Microsoft software and cloud services. Software Assurance provides you with the tools you need to get the most out of your Microsoft IT investments. Software Assurance is only available through volume licensing and is purchased when you purchase or renew a volume license agreement. It is included in some agreements and is an optional purchase with others. The Software Assurance Performance Table (PDF, 768) provides a summary of the benefits available under the Volume Licensing Agreement.
You can view your software licenses and cloud services through an MPSA in the Microsoft Business Center. To view software licenses through another Microsoft Volume Licensing Agreement, use the Microsoft Volume Licensing Service Center (VLSC). Once your licenses and cloud services are fully covered by an MPSA, all your purchases through the MPSA can be viewed in a single tool. Contact your partner if you have any questions about your position as a General Licence Holder. If you purchased on www.microsofthup.com (now retired) and can no longer access this website, please read the www.microsoft.com/homeuseprogram FAQ to find a link on how to request your order history. As a volume licensing customer, you can further increase your IT investment with the benefits of Software Assurance that apply to a wide range of licensing agreements. Customers who spend less than $250,000 per year on Software Assurance without an Enterprise Support (Premier/Unified) contract will be redirected to a partner for assistance or will be able to purchase professional support incidents from support.microsoft.com. Employees can check their eligibility and view available discounts in the new Home Use Program store in www.microsoft.com/home-use-program. This offer is already available to employees of eligible companies worldwide. Administrators can view and manage all of their organization`s eligible HUP benefits in the Microsoft Store for Business (MSfB), and employees can access offers on www.microsoft.com/home-use-program. Yes.
The novelty of the MPSA is the possibility of having several types of organizations – commercial, academic or governmental – in a single agreement with the use of purchasing accounts. The Interactive Benefits Table (PDF, 768 KB) provides an overview of each benefit and describes the benefits for each type of volume licensing agreement. Microsoft Volume Licensing is the most cost-effective, flexible, and manageable way to purchase Microsoft software and cloud services. As a volume licensing customer, you can further increase your IT investment with the benefits of Software Assurance that apply to a wide range of licensing agreements. Software Assurance provides you with the tools you need to get the most out of your Microsoft IT investments. As of February 2022, software-assurance support is based on a minimum annual Software Assurance effort of $250,000, not on the type of agreement and eligible products. The benefits of Software Assurance help businesses and industries like yours get the most out of their investment in Microsoft technology. Learn what benefits your business is entitled to with your Volume Licensing Agreement and develop an action plan to activate and use it.
The number of support cases varies by customer and depends on the type of volume licensing agreement and eligible products. Read the Microsoft Product Terms of Service, review your benefits, or contact your Microsoft account manager or Microsoft partner for more information. Employee Support: support.microsoft.com/ If you purchased products from the Microsoft Store, you can view your order history in your Microsoft account at account.microsoft.com/services/ If you have questions about eligibility, license agreements, or other issues with the VLSC website, contact Volume Licensing Support. Depending on your organization`s agreement, use one of the following two tools to manage the available Software Assurance benefits. Software Assurance is available for organizations that support only five devices. Software Assurance is only available through volume licensing and is purchased when you purchase or renew a volume license agreement. It is included in some agreements and is an optional purchase with others. Your available benefits will be determined by the type and quantity of products you purchase. .